Your Privacy Matters
We are committed to protecting your personal information and respecting your privacy.
Last updated: 09 June 2026
Introduction
At Sparkling Wings NGO ("we", "our", "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and postal address when you contact us, donate, or volunteer.
- Donation Information: Transaction details, donation amount, and payment-related information processed securely by our payment partners.
- Technical Data: IP address, browser type, device information, and pages visited on our website.
How We Use Your Information
Your information is used for the following purposes:
- To process donations and issue tax-exemption certificates (80G receipts).
- To respond to your inquiries and communicate updates about our work.
- To coordinate volunteer activities and event participation.
- To improve our website, services, and outreach efforts.
- To comply with applicable legal and regulatory obligations.
Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through trusted, PCI-DSS compliant payment gateways. We do not store your complete payment card details on our servers.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
Third-Party Links
Our website may contain links to third-party websites (such as payment processors, social media platforms, or partner organizations). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request correction or update of inaccurate information.
- Request deletion of your personal data, subject to legal obligations.
- Opt out of receiving marketing or promotional communications.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us.